Privacy notice

We take your privacy seriously


Herrington Consulting Ltd (“We”) are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”).


Data controller – A controller determines the purposes and means of processing personal data.

Data processor – A processor is responsible for processing personal data on behalf of a controller.

Data subject – Natural person.

Categories of data: Personal data and special categories of personal data.

Personal data – The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example name, passport number, home address or private email address. Online identifiers include IP addresses and cookies.

Special categories personal data – The GDPR refers to sensitive personal data as ‘special categories of personal data’ (as explained in Article 9 of GDPR). The special categories specifically include genetic data, and biometric data where processed to uniquely identify an individual. Other examples include racial and ethnic origin, sexual orientation, health data, trade union membership, political opinions, religious or philosophical beliefs.

Processing – means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Third party – means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

Who are we

Herrington Consulting Ltd is the data controller. This means we decide how your personal data is processed and for what purposes.

Our general contact details are: Unit 6 & 7 Barham Business Park, Elham Valley Road, Barham, Kent, CT4 6DQ. Email:

For all data matters contact Deborah Lindop on or 01227 833855.

The purpose(s) of processing your personal data

We collect your name, company name (if applicable), address, telephone number and email address. This information is necessary in order for us to fulfil our contractual obligations to you as a client and as such there is a ‘Contract’ lawful basis under GDPR for processing this data. This data is only used for the requirements of the work commissioned by you and for the duration of the contract.

Data is stored on our secure internal database used for project administration and invoicing. This database has restricted access. These details may also be used to verify the project commissioned should you require support or request details of our services or invoicing from us at some point in the future.

We never collect any ‘special’ categories of data as defined by GDPR (e.g. race, political, religion, trade union, genetic, health etc. etc.) We do not share your information with Third Parties or use your data for marketing purposes.

Cookies on the Website

A cookie is a small file that a website saves on your device when you visit the site. It enables the website to remember who you are, your actions and preferences over a period of time (such as language or font size).

We use Google Analytics cookies to monitor website visitor activity – to identify new and returning users to our website and to help us understand which pages are being viewed. Individual information is not identifiable from this data and it is only used for statistical analysis related to web traffic. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

You can control and/or delete cookies as you wish – for more information on how see You can delete all cookies that are already on your computer and can set most browsers to prevent them from being placed. You can opt out of the cookies on by refusing them in the Cookie Consent pop-up when you visit the site.

For more information on how Google manages your privacy, please visit:

Google Tag Manager

We use Google Tag Manager on our website. The Tag Manager allows marketed website tags to be managed using an interface and we use it to measure traffic, user behaviour and gain insight into the performance of online advertisements. More information about the processing of personal data by Google Tag Manager can be found at

The categories of personal data concerned

With reference to the categories of personal data described in the definitions section, we process the following categories of your data: 

Personal data [name, company name (if applicable), address, telephone number and email address and for Suppliers: Bank details including sort code and account number]

We have obtained your personal data from you or your representative, either by email or from a completed data form online at

What is our legal basis for processing your personal data?

Personal data (article 6 of GDPR): Our lawful basis for processing your general personal data

Processing necessary for the performance of a contract with the data subject or to take steps to enter into a contract. Processing necessary for the assessment of applications for hiring of new staff to fill open job vacancies.

Quotation, Schedule of Prices, Terms and Conditions, Privacy Notice are accepted with the written commission of the data subject and/or representative. Job application information including personal contact details, CVs, covering letter or other relevant attachments are accepted with the written commission of the data subject and/or representative.

Sharing your personal data

Your personal data will be treated as strictly confidential and will be shared only with the persons assigned to your project or enquiry in a way that is appropriate and in line with the agreed contract.

How long do we keep your personal data?

[Clients] We keep your personal data for the duration of the contract and as long as is necessary due to the nature of our reports and PI Insurance. Your details are securely archived on completion of the contract in the event of the report needing to be updated in the future when there are changes in policy or the development is sold and requires us to produce letters of reliance in line with our PI Insurance. 

[Suppliers] Your personal data is reviewed at the beginning of our business year (1st June). Any named contacts and contact details are deleted when we are no longer using your services and your account has been dormant for 2 years or more.

[Recruitment] If you send us your information to apply for a job with us, we keep your personal data for up to 1 year (reviewed 1st June) unless you request for us to remove this data earlier.

Providing us with your personal data

We require your personal data as it is a contractual requirement, or a requirement necessary to enter into a contract.

Your rights and your personal data

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

• The right to request a copy of the personal data which we hold about you;

• The right to request that we correct any personal data if it is found to be inaccurate or out of date;

• The right to request your personal data is erased where it is no longer necessary to retain such data;

• The right to withdraw your consent to the processing at any time, where consent was your lawful basis for processing the data.

• The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means);

• The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;

• The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics).

Transfer of data abroad

We use Google and Microsoft cloud storage services. We cannot guarantee that data is stored within a certain geographic location at this time.

Automated decision making

We do not use any form of automated decision making in our business.

Further processing

If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

This policy was last reviewed in June 2023.

How to make a complaint

To exercise all relevant rights, queries or complaints please in the first instance contact our DATA REPRESENTATIVE on or 01227 833855.

If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office